Hello Amazon Customer Service, **A few days ago, I had a charge to my debit card ending...

GetHuman-eworgan's customer service issue with Amazon from November 2018

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Hello Amazon Customer Service, **A few days ago, I had a charge to my debit card ending in **** that was not from my Amazon account (which is under my other email, *****@***.com) **One of your reps confirmed that one of my ex-partners, Greg Masessa, used my debit card to buy a prime membership on his account. His account should be under the email *****@***.com. **I am trying to file a restraining order against this person as situations like this occur continuously and we have not been together for several years. If you can disable or penalize his account for fraud, it would be warranted in this situation. I appreciate my money being refunded, but I hope his prime membership that he purchased with my money will be cancelled as well. Most importantly, I would like some kind of receipt or proof that he made this purchase so that I can use it in court.**Please, please get back to me on this one. I’m concerned for my safety. Your reps have been extremely helpful thus far. **Best regards, **Liz
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Amazon

Customer service issue
Reported by GetHuman-eworgan
Nov 1st, 2018 - 2 mons ago
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GetHuman-eworgan started working on this issue
Nov 1st 10:52pm