I ordered * paperback books, and they were shipped in a long puffy envelope....this is...

GetHuman-irishmmm's customer service issue with Amazon from November 2018

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The issue in GetHuman-irishmmm's own words
I ordered * paperback books, and they were shipped in a long puffy envelope....this is NOT the way to ship books....no paper or anything between them!!! They were completely jumbled and one was bent in half. I value books of any kind, and this was disgusting. I wonder what idiot packed them? Is this the normal way you ship books*?? *Very dissatisfied with Amazon right now. Do not like how you bill....no billing is in with any orders I have received. How am I supposed to keep track of my purchases? Not a good customer relations way of doing business. *Very unhappy customer!!!
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Customer service issue
Reported by GetHuman-irishmmm
Nov 1st, 2018 - a mon ago
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GetHuman-irishmmm started working on this issue
Nov 1st 10:50pm