Hi, On or about the **nd of October * boxes of different sizes were delivered. I order...

GetHuman-reikichi's customer service issue with Amazon from November 2018

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Hi, On or about the **nd of October * boxes of different sizes were delivered. I ordered * different sizes of a reacher for a friend of mine just getting out of a rehab hospital. What arrived were two SAME sized reachers. The smaller ** inch one costs more and folds. She needs both. By Friday I phoned the company with a detailed message and left my phone number. No one has gotten back to me and I really want what I ordered. Sammons Reacher, ** inch folding. If you could get that here soon I could return the one sent in error, but being used by my ** year old, blind friend. Thank you. We are open to trying the ** inch reacher as well. Thank you. Michele
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Customer service issue
Reported by GetHuman-reikichi
Nov 1st, 2018 - a mon ago
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Nov 1st 10:45pm