Last spring I ordered a complete bed frame through Amazon Warehouse Deals. A large box...

GetHuman-idabuj's customer service issue with Amazon from November 2018

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Last spring I ordered a complete bed frame through Amazon Warehouse Deals. A large box arrived and I tore open a corner to see if it was the right color and measured the box to be sure it was the right size. I was in the process of repainting the interior of the house and I endes up having delays in completing the room where the bed frame was to go. This fall I finally finished the room and began putting the bed frame together. When I found the directions I discovered that there should have been a *nd large box with the bottom bed rail that the bed rests on. It turns out that I had received the 'Headboard Carton' but not the 'Bed Carton'. I had no way of knowing that I should have gotten two boxes when I ordered it. The carton I got does not say '* of *' or '* of *' on the box. I have this beautiful foot and headboard, but not the missing parts to put the bed frame together. I have no Idea if it is possible for you to locate the missing box, the 'Bed Carton' box or if a replacement can be reordered and sent to me. I'd very much appreciate your help so I can begin enjoying the bed I ordered. I really have no Idea what to do in this situation.**Order information:*Ordered on May **, **** *Order* ***-*******-********Delivered May **, ***** *Dexter Complete Bed with Decorative Metal Castings and Globe Finials, Hammered Brown, Queen*Sold by: Warehouse Deals, Inc.*$***.****Ida Bujan***** E Texas Ave*Mart, TX ********* ***-**********@***.com
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Amazon

Customer service issue
Reported by GetHuman-idabuj
Nov 1st, 2018 - 2 mons ago
I have an issue with Amazon too
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GetHuman-idabuj started working on this issue
Nov 1st 12:21am