We have uncovered what seems to be counterfeit SKROSS power adapters. We purchased * S...

GetHuman-vono's customer service issue with Amazon from October 2018

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The issue in GetHuman-vono's own words
We have uncovered what seems to be counterfeit SKROSS power adapters. We purchased * SKROSS world traveler adapters for my company. On the Amazon web sight there is a photo showing TUV stamp. We receved the adapters with no such TUV stamp.I contacted the company and here is what they said:**Dear Jay,** Unfortunately our products are spread all over the world and there are a lot of unauthorized shops and although a lot of “bad copies” on the market!* All our products are tested regarding the IEC *****-*-* with T*V or Electro Suisse certificate!*Could you please send us some pictures of your product and a copy of your receipt to check you product!** Best regards * Mit freundlichen Gr*ssen,**DI Thomas E. Gotwald * Product Management, Product Compliance Officier*T *** ** *** ** ** * Skype: thomas.gotwald********@***.com

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Customer service issue
Reported by GetHuman-vono
Oct 23rd, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 66286 others
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GetHuman-vono started working on this issue
Oct 23rd, 2018 5:23pm