Ordered on ** October **** Order* ***-*******-******* through which I had ordered a Wa...

GetHuman1395482's customer service issue with Amazon from October 2018

2 views | 66003 similar | 0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman1395482 to get a Amazon rep on the line!
Always use the GetHuman Phone to call Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1395482's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1395482 may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman1395482's own words
Ordered on ** October **** Order* ***-*******-******* through which I had ordered a Water Filter of Eureka Forbes which was delivered to me on **th October and I had requested for its installation to Eureka Forbes Customer Care on **th October **** itself. I was allotted Request No. ********** & Customer Code **********. Since then, I am rigorously following up with Eureka Forbes for its installation but despite of assurances, they could not get the product installed till date. Despite of my regular and daily follow-up, when they could not arrange for installation, I wished to talk to their representative at senior level. I was assured a call back from any senior person, but no call back up till date I received from them. Today I was assured a call back within ** minutes and when I call again to their customer care, they wished to transfer my call to a senior one, but since last ** minutes or so, my Corporate Cell no. ********** is getting held up (still i am online and waiting for the senior one to pick up the transferred call), no body could get the time to pick it up. I wonder whether customers like me who have a very excellent experience from Amazon and enjoying a Prime membership, will dare to place any online order in future for any product from Eureka Forbes. I request Amazon to please either get the installation of my product done shortly or advise me how to return the product as I am very sorry to write when Eureka Forbes is not able to execute its new installation even after delivery of **th October **** till **rd October **** ** **:** PM, will they be able to respect the warranty of the Product in future.**Regards,**Vinay Kumar Johri*Mob : ***********Date **.**.****

GetHuman1395482 did not yet indicate what Amazon should do to make this right.

How GetHuman1395482 fixed the problem

We are waiting for GetHuman1395482 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Amazon customer problems.
How Do I Return an Item from Amazon?How Do I Exchange an Item from Amazon?Does Amazon Pay for Shipping on Returns or Exchanges?How Do I Get a Refund from Amazon?How Do I Track My Amazon Return?
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1395482 fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman1395482
Oct 23rd, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 66003 others
0 customers following this

Timeline

GetHuman1395482 started working on this issue
Oct 23rd, 2018 7:19am