I ordered for Samsung gxalaxy J* prime mobile cover. *I got the message from amazon sa...

GetHuman-venugeet's customer service issue with Amazon from October 2018

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The issue in GetHuman-venugeet's own words
I ordered for Samsung gxalaxy J* prime mobile cover. *I got the message from amazon saying that my payment failed and asked me to revise the payment.* I did as directed. Now you have sent two covers and also charged for both.**The copy of your message from you is pasted below :-*Revise Payment: Your payment for Heartly Samsung Galaxy A* ... has failed. To avoid order cancellation revise payment within ** hours: http:**amzn.in*d*gkj*M*l. **To add to my wows, the covers you sent are NOT SUITABLE &are OVERSIZED for my Samsung J* prime. **Earlier I had ordered the same item and you had sent the right sized cover. **I have never had such issues with Amazon earlier. *Hope to hear from you. **Also attached are the copies of * sms received today before the items reached me:-***. Arriving by *pm: Your package with Heartly Samsung Galaxy A*.. is on road with our AmzAgent(*************) & will be delivered by *pm. http:**amzn.in*d***Awfzj***. Arriving by *pm: Your package with Heartly Samsung Galaxy A*.. is on road with our AmzAgent(*************) & will be delivered by *pm. http:**amzn.in*d*hqHNGsA
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Amazon

Customer service issue
Reported by GetHuman-venugeet
Oct 21st, 2018 - a mon ago
I have an issue with Amazon too
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GetHuman-venugeet started working on this issue
Oct 21st 11:15am