I purchased an item from Jane yre and after many difficulties I requested a return. Aft...
GetHuman-wegerms's customer service issue with Amazon from October 2018
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-wegerms to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-wegerms's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-wegerms may need:
Email address on the account, Order number, Name on the account, and Billing address
Tip from another customer
If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman-wegerms's own words
I purchased an item from Jane yre and after many difficulties I requested a return. After many emails back and forth they told me I could keep the product and would receive a full refund. I waited and never received my refund and then contacted amazon and was told I had to return the product. Only wanting my money back I again requested a return for Jane yre and shipped the product back paying the $** shipping. It has now been weeks and I have heard nothing and received nothing back. I have now paid $*** for nothing as I have no product. I am extreamily frustrated that is is allowed on amazon and cannot believe the terrible customer service of this company, Jane yre should not be allowed to be selling on amazon and I demand my money back! Order ****-*******-******* purchased on August **th **** and return requested the day of recieving the product.
GetHuman-wegerms did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-wegerms fixed the problem
We are waiting for GetHuman-wegerms to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.