I purchased an item from Jane yre and after many difficulties I requested a return. Aft...

GetHuman-wegerms's customer service issue with Amazon from October 2018

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The issue in GetHuman-wegerms's own words
I purchased an item from Jane yre and after many difficulties I requested a return. After many emails back and forth they told me I could keep the product and would receive a full refund. I waited and never received my refund and then contacted amazon and was told I had to return the product. Only wanting my money back I again requested a return for Jane yre and shipped the product back paying the $** shipping. It has now been weeks and I have heard nothing and received nothing back. I have now paid $*** for nothing as I have no product. I am extreamily frustrated that is is allowed on amazon and cannot believe the terrible customer service of this company, Jane yre should not be allowed to be selling on amazon and I demand my money back! Order ****-*******-******* purchased on August **th **** and return requested the day of recieving the product.
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Amazon

Customer service issue
Reported by GetHuman-wegerms
Oct 21st, 2018 - a mon ago
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GetHuman-wegerms started working on this issue
Oct 21st 2:49am