I have not used Amazon for years. Now I am dropping ATT TV and, on the advice of many f...

GetHuman1381987's customer service issue with Amazon from October 2018

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The issue in GetHuman1381987's own words
I have not used Amazon for years. Now I am dropping ATT TV and, on the advice of many friends and Amazon customers, I want to subscribe to Amazon Prime annual streaming access. Am cutting ties with ATT on November *, **** so time is burning.*I brought up Amazon and in the upper left corner of the page it says Amazon and under that is Prime. My name appears on the page apparently as a subscriber. I do not remember my password from years ago and never save passwords on computer. I cannot find my paper list of passwords. *I want to subscribe to prime and get going on my TV replacement set up. My wife has vision issues and is concerned about what I want to do here so be patient with me.
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Customer service issue
Reported by GetHuman1381987
Oct 20th, 2018 - 3 mons ago
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Not resolved
Seen by 5 customers so far
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GetHuman1381987 started working on this issue
Oct 20th, 2018 5:27pm