Hi, I got an email saying I needed to return an order as the refund is being processed...

GetHuman1380750's customer service issue with Amazon from October 2018

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The issue in GetHuman1380750's own words
Hi, I got an email saying I needed to return an order as the refund is being processed. However, what happened is there was a glitch when I ordered about * things a while ago, that got all the deliveries sent to my old address.**I contacted Amazon about it previously and someone helped me out with it. Regarding this purchase in particular, she supposedly cancelled the previous order and re-sent a new one to my proper address. I did receive the new order, so that is fine. But I don't know why I am getting an email saying I need to return the previous order
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Amazon

Customer service issue
Reported by GetHuman1380750
Oct 20th, 2018 - a mon ago
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GetHuman1380750 started working on this issue
Oct 20th 1:00pm