My order Tracking ID ************, I call to customer care * times, but still no update...

GetHuman1380291's customer service issue with Amazon from October 2018

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The issue in GetHuman1380291's own words
My order Tracking ID ************, I call to customer care * times, but still no update, I already paid the advance payment of Rs. ****, when I call to the delivery boy his reply is I delivered your item to me, do anything I am not responsible for that, but how It is possible , because on the same day I was in the puri beach reached kolkata on **-**-**, If any proof is required I show, do the needful asap, otherwise my next step is as per the RTI act I take the necessary steps.
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Amazon

Customer service issue
Reported by GetHuman1380291
Oct 20th, 2018 - a mon ago
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GetHuman1380291 started working on this issue
Oct 20th 9:25am