My account was blocked and i was requested for information from my card issuer about my...

GetHuman1379118's customer service issue with Amazon from October 2018

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The issue in GetHuman1379118's own words
My account was blocked and i was requested for information from my card issuer about my card (billing name and billing address), that i registered on my amazon account.*I already sent a certificate from my bank with required information by fax, because i don't have an ability to do it from my bank's office. And then i got an e-mail from amazon with SUCH requirements - to confirm billing name and billing address of my card. **My account's name: Artem Shashkov*My account's e-mail: *****@***.com**Please, check the required information, that i already sent and unlock my account.
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Customer service issue
Reported by GetHuman1379118
Oct 20th, 2018 - 3 mons ago
I have an issue with Amazon too
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Seen by 6 customers so far
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GetHuman1379118 started working on this issue
Oct 20th, 2018 12:29am