I had a collection booked for a faulty item **thOct, Hermes sent a lady and she said th...

GetHuman1364130's customer service issue with Amazon from October 2018

2 views
 | 
64074 similar
 | 
0 following
Help with my Amazon issue
First: share to improve GetHuman1364130's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1364130 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1364130 may need:
Email address on the account, Order number, Name on the account, and Billing address
Tip from another customer
If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman1364130's own words
I had a collection booked for a faulty item **thOct, Hermes sent a lady and she said that she couldn't take it as it was to heavy **KGS. She arranged for another pick up on Tues **th Oct, before she left my house. I waited in all day but no one came. I contacted Hermes and was told that they did not have a collection booked for that day. They advised me to contact you and arrange for a new collection. Could you please arrange for this item to be collected on Mon **nd Oct and arrange my refund. Thank you J Keenagh
GetHuman1364130 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman1364130 fixed the problem
We are waiting for GetHuman1364130 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon email you?
This email address isn't valid
Follow this issue
See how GetHuman1364130 fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman1364130
Oct 19th, 2018 - a mon ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
Similar issue to 64074 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1364130 started working on this issue
Oct 19th 2:35pm