I ordered two items one***Tracking ID TBA**************Tuesday, October *****:** PM*Del...

GetHuman-paulpage's customer service issue with Amazon from October 2018

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I ordered two items one***Tracking ID TBA**************Tuesday, October *****:** PM*Delivered*Indianapolis, US***:** AM*Out for delivery*Indianapolis, US*Monday, October ****:** PM*Package arrived at a carrier facility*Indianapolis, US*Sunday, October ****:** PM*A carrier delay has occurred*Indianapolis, US**:** PM*Out for delivery*Indianapolis, US**:** AM*Package arrived at a carrier facility*Indianapolis, US*Saturday, October ***Package has left seller facility and is in transit to carrier*Whitestown, IN US.*We paid extra for Sunday delivery. The delivery arrived at the gate to our neighborhood and the courier call. His language skills were minimal. Several times I explained the public entrance was a block away. He kept demanding the gate code. I put my wife on the line and he hung up on her and left. *I called Amazon and the gentleman said he would got to us by *pm Sunday. It arrived Tuesday. *How could an item that was *** yards from our home be taken away and not delivered for two days? What is Amazon going to do?**Then there is **Tracking ID ************************Thursday, October *****:** AM*Available for pickup*Indianapolis, IN US**:** AM*Out for delivery*Indianapolis, IN US**:** AM*Package arrived at a carrier facility*Indianapolis, IN US**:** AM*Package has left the carrier facility*Indianapolis In Distribution Center Annex, US**:** AM*Package has left the carrier facility**:** AM*Package arrived at a carrier facility*Indianapolis In Distribution Center, US*Wednesday, October *****:** PM*Package arrived at a carrier facility*Indianapolis In Distribution Center Annex, US*Tuesday, October ****:** PM*Package arrived at a carrier facility*US*Package has left seller facility and is in transit to carrier*Which is “available for pickup “ why and where?*And lastly *Shipped with AMZL US*Tracking ID TBA**************Tuesday, October *****:** PM*Delivered*Indianapolis, US***:** AM*Out for delivery*Indianapolis, US***:** AM*Package arrived at a carrier facility*Indianapolis, US*Monday, October ***Package has left seller facility and is in transit to carrier **Supposedly handed to the resident. We don’t have that either. **Amazon has some explaining to do. Where are my packages? What is wrong with a service that has worked for years failed * times in * days? What am I paying for at Amazon Prime?**Paul Page****-***-*****P*****@***.com
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Amazon

Customer service issue
Reported by GetHuman-paulpage
Oct 19th, 2018 - a mon ago
I have an issue with Amazon too
Fixed
Seen by 7 customers so far
Similar issue to 64073 others
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Timeline
GetHuman-paulpage started working on this issue
Oct 19th 2:35pm
GetHuman-paulpage indicated the issue is not fixed yet.
Oct 20th 4:30pm