Size estimate for sweatpants was wrong. They're too big and I need to return them for...

GetHuman-speakell's customer service issue with Amazon from October 2018

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The issue in GetHuman-speakell's own words
Size estimate for sweatpants was wrong. They're too big and I need to return them for a size smaller or an Amazon Credit. The new return center is incomprehensible - whose idea was this one? It used to be easy, press return, get label send. One other thing about the sweatpants they arrived on the **th and a note says is the last sense to return is the **th. Makes no sense. One other problem: I ordered a leather case*holder for my *s phone. I love it but this one is poorly manufactured. The stitches are especially poor & unraveling. I'd like an exchange for this product or Amazon Credit. Please email & related paperwork*-- Dr. Smith
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Customer service issue
Reported by GetHuman-speakell
Oct 19th, 2018 - 3 mons ago
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GetHuman-speakell started working on this issue
Oct 19th, 2018 1:21pm