I hv bought echo and I m facing issues**. When the internet connection is lost and then...

GetHuman1374496's customer service issue with Amazon from October 2018

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The issue in GetHuman1374496's own words
I hv bought echo and I m facing issues**. When the internet connection is lost and then when it resumes echo will not connect to Internet but will hang with a red ring saying it is having trouble connecting to internet. Then we have to reboot echo to start using it**. Every *-* hrs echo will lose connection with the smart devices. So when we order to switch on TV it will say Could not find device name TV in Praveen profile.... where as hundreds of time it has executed this instruction. We have to discover device again many times then only it functions but again after few hrs same thing
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Customer service issue
Reported by GetHuman1374496
Oct 19th, 2018 - 3 mons ago
I have an issue with Amazon too
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Seen by 3 customers so far
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GetHuman1374496 started working on this issue
Oct 19th, 2018 9:01am