Need to return huggies wipes box which is opened as it developed rash for my baby

GetHuman-ranemee's customer service issue with Amazon from October 2018

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The issue in GetHuman-ranemee's own words
I want to return the product ... Hi ,*I have ordered Huggies Natural Care Unscented Baby Wipes, Sensitive, Hypoallergenic, Water-Based, * Refill Packs, *** Count Total for my baby.I had ordered * boxes.I opened one box and started using wipes from oneof the packets ,but it did not suit my baby as he developed rash due to wipes.*So I wanted to check if I can return the box which I have opened as it will be waste for me now?
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Amazon

Huggies
Customer service issue
Reported by GetHuman-ranemee
Oct 18th, 2018 - a mon ago
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GetHuman-ranemee started working on this issue
Oct 18th 12:33am