We just received an unsolicited package that came in an envelope that appears to be fro...
GetHuman-akraning's customer service issue with Amazon from October 2018
Help with my Amazon issue
The issue in GetHuman-akraning's own words
We just received an unsolicited package that came in an envelope that appears to be from amazon.com. The package was delivered via USPS. Inside the package was a * fl oz bottle that appears to be McIlhenny Tabasco Sauce. We have searched our amazon accounts and can find no orders for Tabasco sauce. **The address label (to us) on the outside of the envelope is:*****************ALAN KRANING*** LONDONDERRY ROAD*MARBLEHEAD, MA *****-******The return address is:*RiverFinn LLC**** Trade Street*Lexington, KY ***** USA**Is this a bona fide gift to us from someone? If so, who sent us the gift? If not a gift to us, is this something ominous we should report to security authorities (FBI, DHS, etc.), or is it a fulfillment error by amazon?**We don't know what is in the bottle, so we plan to throw out the bottle and its contents, unless there's something toxic in the bottle. which we cannot determine. **Please advise usas to the disposition of this bottle and its contents.**Thank you,** Alan Kraning
GetHuman-akraning did not yet indicate what Amazon should do to make this right.
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How GetHuman-akraning fixed the problem
Called relative and learned it was a gift to us.**IN THE FUTURE, PLEASE INCLUDE A SLIP OF PAPER WITH YOUR DELIVERED PRODUCT SAYING SOMETHING LIKE "THIS IS A BONA FIDE GIFT FOR YOU, PURCHASED AT AMAZON.COM. NAME OF DONOR OF GIFT NOT AVAILABLE".
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