Purchased Amazon Fire Stick. Device was working fine. Suddenly when there was power cut...

GetHuman-pavitra_'s customer service issue with Amazon from October 2018

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Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-pavitra_'s own words
Tried to disconnect the Fire stick and re-connected, but no go ... Purchased Amazon Fire Stick. Device was working fine. Suddenly when there was power cut we did not switch off the TV and when power was on, Fire stick is not working. Just going to the home page and not moving to other options.**Please give assistance in trouble shooting the issue. Or if you can arrange a Technician visit to our place and check. This would help.
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Amazon

Amazon Fire TV stick.
Customer service issue
Reported by GetHuman-pavitra_
Oct 17th, 2018 - 2 mons ago
I have an issue with Amazon too
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Seen by 3 customers so far
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Timeline
GetHuman-pavitra_ started working on this issue
Oct 17th 6:49am