Dear Customer Service,*I am your customer for many years, and I bought Kindle edition b...

GetHuman1339461's customer service issue with Amazon from October 2018

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The issue in GetHuman1339461's own words
Dear Customer Service,*I am your customer for many years, and I bought Kindle edition books many times before.*Now I have Amazon Prime, and *I am trying to buy a Kindle edition of Rick Steves’ Switzerland **** from my iPad or my iPhone, both with the Kindle application, but your site allows to download a sample only. I checked other books with kindle edition and had the same problem. There is no problem with buying a printed edition. Thanks. Tatiana Seregina.
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Amazon

Customer service issue
Reported by GetHuman1339461
Oct 13th, 2018 - 2 mons ago
I have an issue with Amazon too
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GetHuman1339461 started working on this issue
Oct 13th 6:24pm