I have someone who claims they bought a piece of equipment from Amazon in July of...

GetHuman1335952's customer service issue with Amazon from October 2018

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The issue in GetHuman1335952's own words
I have someone who claims they bought a piece of equipment from Amazon in July of **** that is my equipment. I only know because the manufacturer of the equipment has my information on file as the owner. The manufacturer contacted me about the equipment and the person who has the equipment. They are attempting to get it serviced. I don't know if someone used Amazon to sell stolen property or if this is made up. I contacted you Customer Support number and provided an Amazon.com order number ***-*******-******* on July **th, **** I spoke to an agent and then to a supervisor who suggested I call the Police and did not want t*o take any information about the issue. Thank you and we are following up with the police in * cities that may be impacted. Since it crosses states lins, also the feds. Your team seemed untrained and clueless on how to proceed. I would appreciate a serious review of this note and a possible review of activity on the following user account. Mr Reece Benny or R Benny, Billing and Shipping Address is **** W **rd St APT, Los Angeles CA, *****-**** the Email provided in the communication with the manufacturer was B*****@***.com Also a different address *** M Vanover Branch, Paintsville, KY, *****, Benny Technology Solutions Was provided and appears to be the location where the equipment may be located now. There is a chance this receipt is fake and that Amazon was not involved. But there is a chance that it is real and Mr Benny received something from one of your resellers that was stolen. I see no information about the seller on the information. If you would like to contact me, pelase call me at ***-***-**** **I work for a Non Profit Health Care Company based in Renton WA, and believe we have some responsibity that people cannot take advantage of your services or mine. Anything I can do to prevent a market for stolen goods on line, I will do. We lose way to much equipment every year out of our hospitals.

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Customer service issue
Reported by GetHuman1335952
Oct 13th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 60394 others
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GetHuman1335952 started working on this issue
Oct 13th, 2018 12:04am