I have someone who claims they bought a piece of equipment from Amazon in July of...
GetHuman1335952's customer service issue with Amazon from October 2018
2 views | 60394 similar | 0 following
Help with my Amazon issue
First: share to improve GetHuman1335952's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1335952 to get a Amazon rep on the line!
Always use the GetHuman Phone to call Amazon. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1335952 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman1335952's own words
I have someone who claims they bought a piece of equipment from Amazon in July of **** that is my equipment. I only know because the manufacturer of the equipment has my information on file as the owner. The manufacturer contacted me about the equipment and the person who has the equipment. They are attempting to get it serviced. I don't know if someone used Amazon to sell stolen property or if this is made up. I contacted you Customer Support number and provided an Amazon.com order number ***-*******-******* on July **th, **** I spoke to an agent and then to a supervisor who suggested I call the Police and did not want t*o take any information about the issue. Thank you and we are following up with the police in * cities that may be impacted. Since it crosses states lins, also the feds. Your team seemed untrained and clueless on how to proceed. I would appreciate a serious review of this note and a possible review of activity on the following user account. Mr Reece Benny or R Benny, Billing and Shipping Address is **** W **rd St APT, Los Angeles CA, *****-**** the Email provided in the communication with the manufacturer was B*****@***.com Also a different address *** M Vanover Branch, Paintsville, KY, *****, Benny Technology Solutions Was provided and appears to be the location where the equipment may be located now. There is a chance this receipt is fake and that Amazon was not involved. But there is a chance that it is real and Mr Benny received something from one of your resellers that was stolen. I see no information about the seller on the information. If you would like to contact me, pelase call me at ***-***-**** **I work for a Non Profit Health Care Company based in Renton WA, and believe we have some responsibity that people cannot take advantage of your services or mine. Anything I can do to prevent a market for stolen goods on line, I will do. We lose way to much equipment every year out of our hospitals.
GetHuman1335952 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman1335952 fixed the problem
We are waiting for GetHuman1335952 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Amazon customer problems.