I had an amazon account for many years with a associated to : michelle*reymond@ yahoo.c...

GetHuman1333889's customer service issue with Amazon from October 2018

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The issue in GetHuman1333889's own words
I had an amazon account for many years with a associated to : michelle*reymond@ yahoo.com *The password for that mail was impossible to recover. *I created a new amazon account with as michelle.reymond@ gmail.com .* Both mails have the same personal information. But now I cannot access the kindle or audible books I had with the yahoo mail account.*Would it be possible to merge both accounts ? the old yahoo mail with the new gmail account ?
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Customer service issue
Reported by GetHuman1333889
Oct 12th, 2018 - 2 mons ago
I have an issue with Amazon too
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Seen by 2 customers so far
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GetHuman1333889 started working on this issue
Oct 12th 6:23pm