On ******* my debit card was used to bill me for amazon prime. My husband passed away...

GetHuman-mkhurt's customer service issue with Amazon from October 2018

2 views
 | 
60050 similar
 | 
0 following
Help with my Amazon issue
First: share to improve GetHuman-mkhurt's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-mkhurt got the right customer help using our suggestion.
Before contacting them, items GetHuman-mkhurt may need:
Email address on the account, Order number, Name on the account, and Billing address
Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman-mkhurt's own words
On ******* my debit card was used to bill me for amazon prime. My husband passed away in Feb. this year, and since then I have been living on social security survivor benefits. The debit of $***.** was not expected by me and resulted in a chain of overdrafts and $***.** in service fees from my bank. I have not ordered from amazon since August as I cannot afford to buy more than what's necessary. I am asking you to refund my $***.** and cancel my prime membership as I am relying on every penny. I wish I didn't have to do this but my life has changed drastically this year and I do appreciate your help and understanding
GetHuman-mkhurt did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-mkhurt fixed the problem
We are waiting for GetHuman-mkhurt to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon email you?
This email address isn't valid
Follow this issue
See how GetHuman-mkhurt fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman-mkhurt
Oct 12th, 2018 - a mon ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
Similar issue to 60050 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-mkhurt started working on this issue
Oct 12th 1:52am