On ******* my debit card was used to bill me for amazon prime. My husband passed away...

GetHuman-mkhurt's customer service issue with Amazon from October 2018

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The issue in GetHuman-mkhurt's own words
On ******* my debit card was used to bill me for amazon prime. My husband passed away in Feb. this year, and since then I have been living on social security survivor benefits. The debit of $***.** was not expected by me and resulted in a chain of overdrafts and $***.** in service fees from my bank. I have not ordered from amazon since August as I cannot afford to buy more than what's necessary. I am asking you to refund my $***.** and cancel my prime membership as I am relying on every penny. I wish I didn't have to do this but my life has changed drastically this year and I do appreciate your help and understanding
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Customer service issue
Reported by GetHuman-mkhurt
Oct 12th, 2018 - 3 mons ago
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GetHuman-mkhurt started working on this issue
Oct 12th, 2018 1:52am