My Daughter is studying aboard in Italy and she ordered a dress on Sept **, but the pac...

GetHuman-qian's customer service issue with Amazon from October 2018

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My Daughter is studying aboard in Italy and she ordered a dress on Sept **, but the package was damaged during the shipping. So she cancelled the order and expected a refund, but she still has seen a refund to her credit card.**Here is the order info:*Date: Sept **, *****Order * ***-*******-********Total: EUR **.***Amazon Logistics Tracking ID of the Shipment:*BU************Showed on the Credit Card:*AMAZON.IT,******Mon, Sep** *$**.****Please let me know when we can get the $**.** refund.**Thanks*Jenny Simons
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Amazon

Customer service issue
Reported by GetHuman-qian
Oct 11th, 2018 - a mon ago
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GetHuman-qian started working on this issue
Oct 11th 2:54am