ORDER * ***-*******-********I Ordered this Powerland PD**** generator from Amazon the M...
GetHuman-psnipes's customer service issue with Amazon from October 2018
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The issue in GetHuman-psnipes's own words
ORDER * ***-*******-********I Ordered this Powerland PD**** generator from Amazon the Monday before Hurricane Florence was due to hit our area, but amazon's web page did not inform me until after I had purchased the generator that it was coming from a *rd party seller and would not arrive until the Tuesday after the storm was projected to make landfall. At that time I could not locate a generator in stock locally so I didn't cancel the order. The next day I found a store with generators in stock so I purchased one. It was then too late to cancel the one from Amazon as it had already shipped. Amazon has since approved my return, but I'd have to pay shipping costs which ends up at $***.**. I think an exception should be made under these circumstances and I would like Amazon to waive the shipping charges to return this item. I'd be glad to deliver it to a local Amazon warehouse if that's an agreeable compromise.
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