I need to know how to apply a manufacturer's Coupon for a product on Amazon. Was told...

GetHuman1220475's customer service issue with Amazon from September 2018

Help with my Amazon issue
The issue in GetHuman1220475's own words
I need to know how to apply a manufacturer's Coupon for a product on Amazon. Was told no problem but there is one! Please advise.
GetHuman1220475 did not yet indicate what Amazon should do to make this right.
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Amazon

Customer service issue
Reported by GetHuman1220475
Sep 27th, 2018 - 2 mons ago
I have an issue with Amazon too
Fixed
Seen by 3 customers so far
Similar issue to 53914 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman1220475 started working on this issue
Sep 27th 11:48pm
GetHuman1220475 indicated the issue is not fixed yet.
Sep 29th 11:03pm