Charges on amazon prime billed to my neighbor's credit card, but also are not my charge...

GetHuman-onecanho's customer service issue with Amazon from September 2018

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The issue in GetHuman-onecanho's own words
Charges on amazon prime billed to my neighbor's credit card, but also are not my charges. Christmas last year she paid for a globe light on my prime account. It didn't work and was returned but I deleted her credit card info immediately and have always used my own card ending in **** on my account.*THIS IS YOUR ERROR. she needs to be reimbursed for charges and a $**.** over limit on her Master Card ending ****.
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Amazon

Customer service issue
Reported by GetHuman-onecanho
Sep 27th, 2018 - 2 mons ago
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GetHuman-onecanho started working on this issue
Sep 27th 7:15pm