I was setting up *-step verification on Amazon and decided to use an Authenticator app...

GetHuman1204308's customer service issue with Amazon from September 2018

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The issue in GetHuman1204308's own words
I was setting up *-step verification on Amazon and decided to use an Authenticator app, and going through the process the website glitched out a little bit, and took me to the very first. So I thought that was odd, and decided not to go through the process again and deleted the code off of my authenticator, but it looks like the process actually did go through, and now I can't log in. Also, when trying to use a "back-up" method to receive a code, I don't have access to the phone number that was on my account anymore, so I'm in heaps of trouble. Any way you could take that *-step verification off for me?
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Customer service issue
Reported by GetHuman1204308
Sep 25th, 2018 - 4 mons ago
I have an issue with Amazon too
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Seen by 1 customer so far
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GetHuman1204308 started working on this issue
Sep 25th, 2018 11:26pm