Help me pleas

GetHuman1195467's customer service issue with Amazon from September 2018

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The issue in GetHuman1195467's own words
sort out the overcharge ... I ordered an anglepoise lamp and bulb. There was a double order, in error, and the two orders came together on Sunday ** Sept. I returned one , yesterd ay and this has been acknowledged and will be credited.**I have onle received and will keep the second one.**Howecer you have billed my credit card for a totaol of three and I have only receied two and returned one.*Please check for a double error in billiong and cancel this mystery charge of £**.**
My difficulty in getting this resolved to my satisfaction.
Cancellation of the mystery *rd charge of £**.**
Many years. I did not expect all this confusion
I have Emailed several Amazon contact Emails. All have rejected acceptance????
I have an issue with Amazon too
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Amazon

Anglepoise lamp and bulb
Customer service issue
Reported by GetHuman1195467
Sep 25th, 2018 - 2 years ago
I have an issue with Amazon too
Fixed
Seen by 5 customers so far
Similar issue to 52885 others
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Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman1195467 started working on this issue
Sep 25th, 2018 8:48am
GetHuman1195467 indicated the issue is not fixed yet.
Sep 26th, 2018 1:42pm