I placed an order and entered new card info for a gift card I have which only has $** o...

GetHuman-glay's customer service issue with Amazon from September 2018

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The issue in GetHuman-glay's own words
I placed an order and entered new card info for a gift card I have which only has $** on it. That does not cover my entire order balance. I thought I would be given an option to enter how much I wanted to apply to the gift card and then be able to select the option to put the remaining balance on my credit card which I already have on file with Amazon, but I wasn’t given this option. My order will no doubt be declined because the gift card doesn’t have sufficient funds to pay for it. Hopefully you can help me with this?
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Amazon

Customer service issue
Reported by GetHuman-glay
Sep 25th, 2018 - 2 mons ago
I have an issue with Amazon too
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Seen by 2 customers so far
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GetHuman-glay started working on this issue
Sep 25th 2:06am