I would like authorization to return an item: a sure Fit Soft Suede*Sherpa Futon Slipco...

GetHuman-jmcquerr's customer service issue with Amazon from September 2018

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The issue in GetHuman-jmcquerr's own words

I would like authorization to return an item: a sure Fit Soft Suede*Sherpa Futon Slipcover -Smoke Blue (SF*****)***. Original item (Order ****-*******-******* placed on *-**-****) was marked "delivered" on *-**-****. However the package never came and was apparently lost in the postal system. We had recently moved and all our deliveries should have been forwarded to our new address.***. A replacement item was shipped and received (Order * ***-*******-******* placed on *-**-****).***. The originial item showed up today (*-**-****). Do I need an authorization number for returning the now extra item? Where do I send it? **Thanks.*James McQuerrey*** Vredenbourgh Avenue*Freehold, NJ *********-***-****

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Customer service issue

Reported by GetHuman-jmcquerr

Sep 24th, 2018 - 2 mons ago

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GetHuman-jmcquerr started working on this issue

Sep 24th 7:09pm