I just wasted at least ** minutes trying to contact Amazon. Please cancel my digital b...

GetHuman-arthurbo's customer service issue with Amazon from September 2018

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The issue in GetHuman-arthurbo's own words
I just wasted at least ** minutes trying to contact Amazon. Please cancel my digital book orders and send me an email when my shopping cart is empty. Then I will try again. I was cycled back to the same place over and over trying to cancel my order* so, I can just start over. Why don't you just have an open contact email. The email you sent me is "no reply". There was no place where I could cancel an order. I tried one and got the message "You can't cancel this order." so back to the circular process.*Arthur Bogdanove
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Amazon

Customer service issue
Reported by GetHuman-arthurbo
Sep 23rd, 2018 - 2 mons ago
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GetHuman-arthurbo started working on this issue
Sep 23rd 9:29pm