created amazon account ordered a used xonar D* sound card amazon was unable to verify m...

GetHuman1189217's customer service issue with Amazon from September 2018

2 views
 | 
52369 similar
 | 
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman1189217 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman1189217's own words
created amazon account ordered a used xonar D* sound card amazon was unable to verify my billing info, locked the amazon account on me, then sent me emails telling me to have my bank send my billing information to *-***-***-**** a secure fax-line I show this number belongs to a certain Robert Stolk and the amazon emails direct me to the amazon site with the above phone number and if my bank does not send the billing information to them that my account will remain locked is this how Amazon works and treats prospective clients?*Called my bank to find out if my account was temporarily locked or blocked and they told me no if I was able to order from a local store where I live and use my same debit card number. I would like someone from amazon who has the authority to either unlock the newly created account to call me at home or using my cellphone * of : ***-***-****, home is: ***-***-**** or tell me how this situation can be remedied, I myself am cautious about sending personal billing information to any unknown or unconfirmed number.
GetHuman1189217 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman1189217 fixed the problem
We are waiting for GetHuman1189217 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon email you?
This email address isn't valid
Follow this issue
See how GetHuman1189217 fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman1189217
Sep 24th, 2018 - 2 mons ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
Similar issue to 52369 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman1189217 started working on this issue
Sep 24th 1:12am
GetHuman1189217 shared this issue with others over email
Sep 24th 1:14am