I purchased an item and chose the "No Rush Shipping" for a $*.** credit. I can't find...

GetHuman-jfota's customer service issue with Amazon from September 2018

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The issue in GetHuman-jfota's own words
I purchased an item and chose the "No Rush Shipping" for a $*.** credit. I can't find my credit and the credit wasn't added to my latest order. Here's the confirmation I received: "Thank you for purchasing from Amazon.com. Order ***-*******-******* has earned you a promotional reward which we have added to your account. This reward can be applied to your next eligible order...*Thank you for your Prime Pantry purchase. You now have $*.** credit to be used toward eligible PepsiCo products on your next Pantry purchase until November **th, ****. Credit will be applied at checkout.*This reward will expire on November **, ****. For more information, please read our "
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Customer service issue
Reported by GetHuman-jfota
Sep 23rd, 2018 - 4 mons ago
I have an issue with Amazon too
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Seen by 7 customers so far
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GetHuman-jfota started working on this issue
Sep 23rd, 2018 3:10am