My account has been frozen due to a mistake on my part. I have been trying for nearly...

GetHuman1185197's customer service issue with Amazon from September 2018

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The issue in GetHuman1185197's own words
My account has been frozen due to a mistake on my part. I have been trying for nearly * months to resolve this. I keep getting the same email from the account specialists for a card I linked to my account that no longer exists (it was a temporary card while my actual card arrived). I would like to remove this and the order associated with this card so I can have my account back please. I keep going around in circles so I would really like to be able to speak to a human about this (the customer service people are great, but can't do anything to fix the issue).
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Amazon

Customer service issue
Reported by GetHuman1185197
Sep 22nd, 2018 - 2 mons ago
I have an issue with Amazon too
Not resolved
Seen by 6 customers so far
Similar issue to 51976 others
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman1185197 started working on this issue
Sep 22nd 10:07pm