I have ordered an item on the One Day delivery option because I needed this item urgent...

GetHuman-ricksant's customer service issue with Amazon from September 2018

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The issue in GetHuman-ricksant's own words
I have ordered an item on the One Day delivery option because I needed this item urgently for today. I woke up early not to miss the delivery and now I come to my door and only found a paper saying the item will be available on the next working day in the nearest royal mail office. No one pressed the buzzer or tried to call me and ive paid for the One Day delivery only because I needed this item urgently for today. As I wont take it on monday from Royal Mail. I would just like to get a refund please.
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Amazon

Customer service issue
Reported by GetHuman-ricksant
Sep 22nd, 2018 - 6 mons ago
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Timeline
GetHuman-ricksant started working on this issue
Sep 22nd, 2018 10:27am