I ordered a shirt with two day shipping. It came about * weeks late and the even has pa...

GetHuman1311598's customer service issue with Amazon from October 2018

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The issue in GetHuman1311598's own words
I ordered a shirt with two day shipping. It came about * weeks late and the even has passed. I want a return and refund on the shirt. The seller said when it arrives I can file a return request. I filed a request saying it arrived late and the even has passed. I got a message from the seller saying: "Dear, I am very sorry, you came to contact us when we have delivered from the factory, so we can't cancel your order. Do you dislike the dress?" Clearly this person does not know english well and is not understanding what i'm saying. The shirt came weeks after the even though I checked out with prime shipping. I need a full refund.
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Customer service issue
Reported by GetHuman1311598
Oct 10th, 2018 - 3 mons ago
I have an issue with Amazon too
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Seen by 4 customers so far
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GetHuman1311598 started working on this issue
Oct 10th, 2018 8:40pm