I had placed two orders as noted below on ** Sep ****:-*(i) Order No...

GetHuman-bn_som's customer service issue with Amazon from September 2018

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The issue in GetHuman-bn_som's own words
I had placed two orders as noted below on ** Sep ****:-*(i) Order No- ***-*******-******* for Rs****.**(net)*(ii) Order No-***-*******-******** on ** Sep ****. **. No delivery has been effected so far. **.On going to the Order tracking site today, I find both these Orders have been "Cancelled". I have not been informed as to who did it when I have made the payment online through my Credit card.**. Pl clarify immediately:*(i) Who did cancel my orders?*(ii) Why no notice was sent to me*(iii) What about refunding me the payment made on ** Sep ****
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Customer service issue
Reported by GetHuman-bn_som
Sep 21st, 2018 - 6 mons ago
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GetHuman-bn_som started working on this issue
Sep 21st, 2018 10:53am