I wanted to thank you for failing on your guaranteed delivery. I ordered a generator th...

GetHuman-rjjcoach's customer service issue with Amazon from September 2018

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The issue in GetHuman-rjjcoach's own words
I wanted to thank you for failing on your guaranteed delivery. I ordered a generator that was to be delivered on Wednesday, September **. Everything went smooth until the morning of the **. I received a email that UPS was not delivering the generator due to bad weather. Wednesday the ** was ** degrees with a clear sky. My generator was being kept in Raleigh. However, they ran the local deliveries. Now they have lost the generator. This move cost me over $****.** in refrigerated and frozen food. Not only that but my wife when * days without her oxygen machine. Who do I see to take care of this? I know you will say that it's UPS's problem. But you hired them. I guarantee you Walmart would have had it here.I am emailing because I am too mad to talk to anyone from your company. Are you going to make good on my food loss?
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Amazon

Customer service issue
Reported by GetHuman-rjjcoach
Sep 19th, 2018 - 6 mons ago
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GetHuman-rjjcoach started working on this issue
Sep 19th, 2018 7:05pm