I purchased the Mubasel Gear Insulated Hydration Backpack Pack *L BPA Free Bladder on A...

GetHuman-lsala's customer service issue with Amazon from September 2018

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The issue in GetHuman-lsala's own words
I purchased the Mubasel Gear Insulated Hydration Backpack Pack *L BPA Free Bladder on August *, **** for a September trip to Canada. (ORDER * ***-*******-*******) During our trip we filled the water bladder for the first time and discovered a very small hole around the neck of the water bladder that only became apparent when it was filled with water. By that time the return window had closed. We like the backpack and want to keep it but cannot use the water bladder, which is part of the reason we purchased the backpack in the first place.*Can we get a replacement water bladder at no charge since the product was defective? **Thank you!
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Amazon

Customer service issue
Reported by GetHuman-lsala
Sep 18th, 2018 - 6 mons ago
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GetHuman-lsala started working on this issue
Sep 18th, 2018 6:45pm