On *-*-** I ordered * Tactical Flashlights order ****-*******-*******. Amazon's order p...

GetHuman1148293's customer service issue with Amazon from September 2018

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The issue in GetHuman1148293's own words
On *-*-** I ordered * Tactical Flashlights order ****-*******-*******. Amazon's order puller picked wrong item and sent me a Jade Face Roller tool instead of the flashlights. I requested a return & specified "wrong order sent". I printed the label and sent the Jade Roller back within a few days after receipt. Amazon issued a refund as requested. Today I got a "reminder" notice from Amazon saying that I never returned the Flashlights that I never received, with a threat that they will take my money back if I don't send the Flashlights (that I never received) by Sep **th. I want somebody to straighten this mess out and confirm that Amazon did in fact receive the wrongly sent Face Roller* and do not threaten to rescind my refund that was properly issued because of your warehouse employee's mispick & shipment.

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Amazon

Customer service issue
Reported by GetHuman1148293
Sep 15th, 2018 - 4 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 48882 others
0 customers following this
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Timeline

GetHuman1148293 started working on this issue
Sep 15th, 2018 7:01pm

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