I became a member of Amazon Prime through Craig Smith. I came on as his guest or assoc...

GetHuman-margejo's customer service issue with Amazon from September 2018

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The issue in GetHuman-margejo's own words
I became a member of Amazon Prime through Craig Smith. I came on as his guest or associate. I did not pay separately for my own prime account and have not wanted to do that. I see that somehow I paid for membership last year accidentally. I prefer to just continue as an associate or guest of my brother in law. Recently I have been getting a message that There's a problem with my Prime membership payment method and that if you cannot charge my preferred payment method you will try to charge another card. I couldn't understand why I was getting the message. Neither could Craig. * I never knew I was paying for a Prime account until I looked into it after getting that message. Please allow me to be Craig Smith's guest as I have always been in the past. If it is possible I would like to have the charge made to my card last year for membership credited back. I should not be charged. My sponsor's name is Craig Smith. His email address is Craigsmith *****@***.com I believe.**Thanks for your help in straightening this out. **God bless you.

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Amazon

Customer service issue
Reported by GetHuman-margejo
Sep 10th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 46649 others
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