I became a member of Amazon Prime through Craig Smith. I came on as his guest or assoc...

GetHuman-margejo's customer service issue with Amazon from September 2018

5 views | 46649 similar | 0 following
Help with my Amazon issue
First: share to improve GetHuman-margejo's odds
Strength in numbers! Companies respond better when others are watching.
Try having Amazon call you again?
Always use the GetHuman Phone to call Amazon. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-margejo may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-margejo's own words
I became a member of Amazon Prime through Craig Smith. I came on as his guest or associate. I did not pay separately for my own prime account and have not wanted to do that. I see that somehow I paid for membership last year accidentally. I prefer to just continue as an associate or guest of my brother in law. Recently I have been getting a message that There's a problem with my Prime membership payment method and that if you cannot charge my preferred payment method you will try to charge another card. I couldn't understand why I was getting the message. Neither could Craig. * I never knew I was paying for a Prime account until I looked into it after getting that message. Please allow me to be Craig Smith's guest as I have always been in the past. If it is possible I would like to have the charge made to my card last year for membership credited back. I should not be charged. My sponsor's name is Craig Smith. His email address is Craigsmith *****@***.com I believe.**Thanks for your help in straightening this out. **God bless you.

GetHuman-margejo did not yet indicate what Amazon should do to make this right.

How GetHuman-margejo fixed the problem

We are waiting for GetHuman-margejo to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Amazon customer problems.
How Do I Return an Item from Amazon?How Do I Exchange an Item from Amazon?Does Amazon Pay for Shipping on Returns or Exchanges?How Do I Get a Refund from Amazon?How Do I Track My Amazon Return?
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-margejo fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-margejo
Sep 10th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 46649 others
0 customers following this

Change of Address? Free Concierge.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies