Good morning, I purchased * firesticks (Order ****-*******-*******), one for my Mum an...

GetHuman-markgoo's customer service issue with Amazon from September 2018

10 views | 45939 similar | 0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-markgoo to get a Amazon rep on the line!
Always use the GetHuman Phone to call Amazon. We wait on hold and get a rep on the line for you faster and for free!
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-markgoo's own words
Use it ... Good morning, I purchased * firesticks (Order ****-*******-*******), one for my Mum and additional for me. Since having them we've constantly had the same issue at my house and my mums (Connected to WI-FI but no internet connection or connected with problems),I already have * firesticks which all work perfectly fine around the house on the same WI-FI connection, I've tested both on TV's around the house (and get the same error message just on these * sticks), the fact the other sticks work fine indicates to me its not related to an internet issue.I have carried out factory resets, restarted my router, unplugged when not using, but fundamentally both sticks are not stable and continue to not work displaying an error message. Please can you advise any other solutions that can fix these messages (connected with problems, not connected to the internet, despite connected to our WIFI)**I would appreciate your help here as its driving me nuts**I look forward to hearing back from you shortly
Its not stable. I have other firesticks around the house which work perfectly fine
Do they have any suggestions for fixing this issue or do these sicks need replacing
See problem in detail
How GetHuman-markgoo fixed the problem

We are waiting for GetHuman-markgoo to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-markgoo fixes it.
This email address isn't valid

Amazon

Amazon Firestick
Customer service issue
Reported by GetHuman-markgoo
Sep 9th, 2018 - 2 years ago
Fixed
Seen by 10 customers so far
Similar issue to 45939 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-markgoo started working on this issue
Sep 9th, 2018 10:00am
GetHuman-markgoo shared this issue with followers on Twitter
Sep 9th, 2018 10:07am
GetHuman-markgoo indicated the issue is not fixed yet.
Sep 9th, 2018 2:42pm
GetHuman-markgoo indicated the issue is not fixed yet.
Sep 9th, 2018 3:29pm
GetHuman-markgoo indicated the issue is not fixed yet.
Sep 10th, 2018 11:07am
GetHuman-markgoo indicated the issue is not fixed yet.
Sep 10th, 2018 11:11am

Change of Address? Free Concierge.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians