Amazon and USPS both say the package was delivered yesterday to a parcel box in my apar...

GetHuman-thedbarb's customer service issue with Amazon from September 2018

Help with my Amazon issue
The issue in GetHuman-thedbarb's own words
Amazon and USPS both say the package was delivered yesterday to a parcel box in my apartment complex. I went yesterday and there was no key and the package was not in my mail slot. *Another package was delivered today via the same USPS and delivered to a parcel box but the first package is not there.*Order number:*Order * ***-*******-*******
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Amazon

Customer service issue
Reported by GetHuman-thedbarb
Sep 4th, 2018 - 3 mons ago
I have an issue with Amazon too
Fixed
Seen by 4 customers so far
Similar issue to 43874 others
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-thedbarb started working on this issue
Sep 4th 8:25pm
GetHuman-thedbarb indicated the issue is not fixed yet.
Sep 4th 8:25pm