Hi. I would like to return this item purchased on Amazon, as liners are not to quality...

GetHuman-ryandeh's customer service issue with Amazon from September 2018

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The issue in GetHuman-ryandeh's own words
Hi. I would like to return this item purchased on Amazon, as liners are not to quality as indicated on Amazon description (liner edges buckle and also do not lay flat). Items are unused and all original materials*packaging*etc are accounted for. Amazon has provided a return mailing label upon completing the return process, yet your instructions are contradictory, indicating I need to request an RMA and return address before returning. Should I not send using the Amazon shipping label? Do I need an RMA or not? I am also calling Amazon to request this contradiction be addressed. Thank you so much. -Ryan
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Customer service issue
Reported by GetHuman-ryandeh
Sep 1st, 2018 - 10 mons ago
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GetHuman-ryandeh started working on this issue
Sep 1st, 2018 12:54am