I ordered a gift to be sent to my niece and it was delivered to me. Order...

GetHuman-ellinkb's customer service issue with Amazon from August 2018

Help with my Amazon issue
Tip from another customer
If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman-ellinkb's own words
I ordered a gift to be sent to my niece and it was delivered to me. Order ****-*******-*******. It arrived in a manila envelope with no return address or identification and no form or receipt inside.
GetHuman-ellinkb did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-ellinkb fixed the problem
I called Amazon's Customer Service and was fortunate to speak with Shellie who told me my shipping cost of $**.** would be refunded when the seller received the returned item. I did receive the credit on my charge card and I will be more careful in the future to deal only with sellers who have free return privileges.
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Amazon

Customer service issue
Reported by GetHuman-ellinkb
Aug 28th, 2018 - 3 mons ago
I have an issue with Amazon too
Fixed
GetHuman-ellinkb shared how to fix
Seen by 8 customers so far
Similar issue to 41274 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-ellinkb started working on this issue
Aug 28th 4:13pm
GetHuman-ellinkb indicated the issue is not fixed yet.
Aug 29th 10:01pm
GetHuman-ellinkb indicated the issue is not fixed yet.
Aug 31st 4:33pm
GetHuman-ellinkb confirmed the issue is fixed. Hooray!
Sep 17th 8:03pm
GetHuman-ellinkb confirmed the issue is fixed. Hooray!
Sep 19th 10:14pm