Hi*I have been billed by Amazon.com today while I never agreed on any tariff or any Mem...

GetHuman-titouraz's customer service issue with Amazon from August 2018

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The issue in GetHuman-titouraz's own words
Hi*I have been billed by Amazon.com today while I never agreed on any tariff or any Membership option before. *I checked my email and there is no previous email from Amazon stating that I have subscribed to any offer or any membership, I noticed that I am now subscribed to Amazon Premium with my phone number despite never having received any SMS or call saying that I am part of a membership. I have never bought anything from Amazon either, just checked the price and realized the shipping cost was too expensive hence why I stepped down. I needed to enter my credit card details in order to check the price hence how they got it and billed me.*I have been charged the equivalent of **.**$.*Please tell me how I can get refunded.

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Amazon

Customer service issue
Reported by GetHuman-titouraz
Aug 28th, 2018 - 3 years ago
Fixed
Seen by 4 customers so far
Similar issue to 41264 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-titouraz started working on this issue
Aug 28th, 2018 3:43pm
GetHuman-titouraz confirmed the issue is fixed. Hooray!
Aug 29th, 2018 4:44pm

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