I was a member of amazon prime and cancelled my service several month ago. February I b...

GetHuman-kelceysm's customer service issue with Amazon from August 2018

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The issue in GetHuman-kelceysm's own words
I was a member of amazon prime and cancelled my service several month ago. February I believe. For the past * months I have had a debit charge on my bank statement for amazon prime in the amount of **.**. I checked prime and it showed I was not a member when I saw the first charge. I sent a message when I had the first charge and never heard back, nor was the money returned to my account. Checked it again today and it showed I am a member which I promptly cancelled. Please return * months worth of charges to my account. If you will check your records you will see I have not used amazon. Thank you.
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Amazon

Customer service issue
Reported by GetHuman-kelceysm
Aug 27th, 2018 - 4 mons ago
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GetHuman-kelceysm started working on this issue
Aug 27th 1:55pm
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Aug 27th 1:56pm