Purchased Amazon Prime for my new Echo Plus. Got two separate emails, one for AmZon Pri...

GetHuman-gameldav's customer service issue with Amazon from August 2018

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The issue in GetHuman-gameldav's own words
Purchased Amazon Prime for my new Echo Plus. Got two separate emails, one for AmZon Prine for $**.** per month and a second email for Amazon Music for $**.** per month. Amazon Prime includes music why would I need Amazon Music. When I tried to cancel Amazon Music, it said it would also cancel Amazon Prime!!! I am confused. I want Amazon Prime with all of its benefits including mudic. My phone* is *******-****. *Thanks in advance for your assistance. *DBG
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Amazon

Customer service issue
Reported by GetHuman-gameldav
Aug 25th, 2018 - 4 mons ago
I have an issue with Amazon too
Fixed
Seen by 7 customers so far
Similar issue to 40156 others
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Items needed
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Order number
Name on the account
Billing address
Timeline
GetHuman-gameldav started working on this issue
Aug 25th 7:03pm
GetHuman-gameldav indicated the issue is not fixed yet.
Aug 25th 9:28pm
GetHuman-gameldav indicated the issue is not fixed yet.
Aug 25th 10:38pm
GetHuman-gameldav indicated the issue is not fixed yet.
Aug 25th 10:39pm
GetHuman-gameldav indicated the issue is not fixed yet.
Aug 25th 10:39pm
GetHuman-gameldav indicated the issue is not fixed yet.
Aug 26th 8:15pm