I received a Kindle Fire tablet, and so far I love it. However, I never read anything a...
GetHuman1035487's customer service issue with Amazon from August 2018
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The issue in GetHuman1035487's own words
I received a Kindle Fire tablet, and so far I love it. However, I never read anything about the subsidized ads on the lock screen, on the Amazon page or otherwise, until I got and started using the device and noticed the ad on my lock screen. **I would really like to have them removed, and I can't figure out how through any convenient means. I am an Amazon Prime member, and bought the Kindle for this reason, so to find out the Kindle forces ads on me without having prior knowledge of it make me want to return the device.**Is there any way to remove the ads? I could understand keeping them if I weren't a Prime member, but being one makes me want to simply n return this and get a new device.
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